Job Description

Position: Client Servicing Manager

Location:

Kolkata

Experience Required:

5-10 years (in event/wedding management companies)

About the Role:

We are looking for a dynamic and experienced

Client Servicing Manager

who can take full ownership of projects -- from understanding client briefs to final execution. This role requires someone who is both strategic and hands-on, capable of planning, budgeting, coordinating teams, and ensuring a high-quality delivery of events, especially weddings, social events, and corporate activations.

Key Responsibilities:

Act as the

single point of contact

for clients from briefing to project closure. Understand and interpret client needs to develop tailored event strategies. Create detailed

project plans

, timelines, and

budgets

. Liaise with internal teams (design, production, logistics, etc.) and external vendors to ensure flawless execution. Handle client communication with professionalism and clarity throughout the lifecycle of the project. Manage on-ground execution and address issues in real time. Ensure client satisfaction and project profitability.

Requirements:

Minimum 5 to 10 years of experience in

event/wedding management

, with a strong portfolio of end-to-end executed events. Excellent communication and interpersonal skills. Strong project management and budgeting ability. Proven experience in client handling, vendor coordination, and on-ground operations. Ability to work under pressure, multitask, and meet deadlines. Proficiency in Excel, PowerPoint, and project tracking tools. Willingness to travel for events as needed. At least delivered 1Cr project end to end

Key Competencies:

Communication

Leadership

Openness

Empathy

Accountability

Problem Solving

Please send your cv to hr@e365.in

About the Company:

Job Types: Full-time, Permanent

Pay: ?40,000.00 - ?100,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Work Location: In person