Communication Skills: Excellent verbal and written communication skills are essential for interacting with clients and internal teams. Problem-Solving Skills: The ability to analyze client issues, identify solutions, and implement them effectively. Interpersonal Skills: Strong interpersonal skills are needed to build rapport with clients and establish trust. Leadership Skills: The ability to lead and motivate a team of client service representatives. Customer Service Skills: A strong focus on providing excellent customer service and exceeding client expectations. Project Management Skills: The ability to manage multiple client projects and ensure they are completed on time and within budget. Analytical Skills: The ability to analyze client data, identify trends, and make data-driven decisions. In essence, a Client Services Manager is a client-facing role that requires a combination of strong communication, problem-solving, interpersonal, and leadership skills to ensure client satisfaction and drive business growth.
Job Types: Full-time, Part-time, Permanent, Fresher
Pay: ?234,737.80 - ?634,449.17 per year
Expected hours: 24 per week
Benefits:
Provident Fund
Supplemental Pay:
Yearly bonus
Work Location: In person
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