Drop your CV to apply: +916267998659/ +91 9431376335 or email info@hr99global.com
Role Overview:
We are seeking a poised and personable Client Experience Associate to deliver exceptional, personalized showroom experiences to our elite clientele in the luxury furniture and decor industry. This role blends high-end service, product storytelling, and a deep understanding of refined client interactions--ensuring that every touchpoint reflects the highest standards of international luxury.
Key Responsibilities:
-Curate Luxury Showroom Experiences:
Welcome clients into an elegant, thoughtfully curated showroom and offer personalized walkthroughs of our premium furniture and decor collections.
-Client Discovery & Personalization:
Engage clients to understand their needs, preferences, and aspirations, providing bespoke recommendations that reflect their unique taste and lifestyle.
-Product Storytelling & Brand Representation:
Articulate the craftsmanship, heritage, and design philosophy behind each piece, elevating the client's appreciation of the brand.
-Client Journey Management:
Ensure a seamless client experience across all touchpoints, maintaining meticulous follow-up and relationship management.
-Operational & Administrative Support:
Assist with daily showroom operations, inventory management, and client documentation to uphold a pristine and efficient environment.
-Leadership & Initiative:
Take ownership of client interactions and proactively contribute ideas to enhance the luxury retail experience.
Requirements:
-Well-groomed, polished, and confident, with a refined and sophisticated presence
-Excellent verbal and written communication skills in English
-Strong attention to detail, with exceptional organizational and interpersonal skills
-Experience in luxury retail, hospitality, design consulting, or high-end lifestyle brands is preferred
-Ability to build rapport with ultra high-net-worth individuals and deliver meaningful brand experiences
-A proactive and responsible mindset, with a passion for excellence in customer service
Job Type: Full-time
Pay: ?30,000.00 - ?50,000.00 per month
Benefits:
Paid sick time
Paid time off
Schedule:
Day shift
Ability to commute/relocate:
Vijay Nagar, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
What is your current in hand salary per month? (Mandatory)
What is your expected salary per month? (Mandatory)
Can you join within 7 days?
Education:
Bachelor's (Preferred)
Experience:
Retail sales: 1 year (Preferred)
Language:
English (Required)
Location:
Vijay Nagar, Indore, Madhya Pradesh (Preferred)
Work Location: In person
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