Client Services Manager

Year    MP, IN, India

Job Description

Job Profile :

Client Experience Associate _(Luxury Retail - Luxury Furniture & Decor)_

Location :

Vijay Nagar, Indore

Salary :

Salary no bar for the right candidate

Employment Type:

Full-time

Drop your CV to apply: +916267998659/ +91 9431376335 or email info@hr99global.com



Role Overview:



We are seeking a poised and personable Client Experience Associate to deliver exceptional, personalized showroom experiences to our elite clientele in the luxury furniture and decor industry. This role blends high-end service, product storytelling, and a deep understanding of refined client interactions--ensuring that every touchpoint reflects the highest standards of international luxury.

Key Responsibilities:



-Curate Luxury Showroom Experiences:

Welcome clients into an elegant, thoughtfully curated showroom and offer personalized walkthroughs of our premium furniture and decor collections.

-Client Discovery & Personalization:

Engage clients to understand their needs, preferences, and aspirations, providing bespoke recommendations that reflect their unique taste and lifestyle.

-Product Storytelling & Brand Representation:

Articulate the craftsmanship, heritage, and design philosophy behind each piece, elevating the client's appreciation of the brand.

-Client Journey Management:

Ensure a seamless client experience across all touchpoints, maintaining meticulous follow-up and relationship management.

-Operational & Administrative Support:

Assist with daily showroom operations, inventory management, and client documentation to uphold a pristine and efficient environment.

-Leadership & Initiative:

Take ownership of client interactions and proactively contribute ideas to enhance the luxury retail experience.

Requirements:



-Well-groomed, polished, and confident, with a refined and sophisticated presence

-Excellent verbal and written communication skills in English

-Strong attention to detail, with exceptional organizational and interpersonal skills

-Experience in luxury retail, hospitality, design consulting, or high-end lifestyle brands is preferred

-Ability to build rapport with ultra high-net-worth individuals and deliver meaningful brand experiences

-A proactive and responsible mindset, with a passion for excellence in customer service

Job Type: Full-time

Pay: ?30,000.00 - ?50,000.00 per month

Benefits:

Paid sick time Paid time off
Schedule:

Day shift
Ability to commute/relocate:

Vijay Nagar, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

What is your current in hand salary per month? (Mandatory) What is your expected salary per month? (Mandatory) Can you join within 7 days?
Education:

Bachelor's (Preferred)
Experience:

Retail sales: 1 year (Preferred)
Language:

English (Required)
Location:

Vijay Nagar, Indore, Madhya Pradesh (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3835116
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MP, IN, India
  • Education
    Not mentioned
  • Experience
    Year