Position Title: Client Services Executive (Bangalore, India)
Work Location: Hybrid Set-up
Work Schedule:
Day Shift /
8-Hour Shift /
Monday to Friday
Job Scope / Principal Accountabilities:
Cases and Orders monitoring
Orders integration
Turn-around time monitoring
Candidate chasing
Guarantee daily, weekly, and monthly goals are met
Analyze verified information for accuracy and completion
Investigate and confirm reference credibility
Maintaining a positive, empathetic, and professional attitude toward clients at all times.
Responding promptly to clients' inquiries.
Communicating with clients through various channels.
Acknowledging and resolving clients' complaints.
Qualifications, Knowledge, Skills and Competencies required:
Bachelor's degree in any related field.
One to two years work experience in background checking.
Excellent attention to detail and accuracy in entering data.
Strong written and verbal communication skills.
Job Type: Full-time
Benefits:
Health insurance
* Work from home
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