Job Description

You are a strategic thinker passionate about driving solutions in Client Services . You have found the right team.

As a Client Services Associate in the Prime Prematching team, you will support unmatched or failed trades for clients trading across markets. You will ensure efficient execution of Pre-matching and Fails management activities while collaborating with various internal and external counterparts. Your role involves maintaining stringent controls in daily trade matching activities across diverse markets.

Job responsibilities:

Process all BAU related activities (Pre-matching) in accordance with agreed SLA. Agree on all PO's with counterparties in a timely manner. Follow up on all high-value trades thoroughly and escalate appropriately. Prioritize trades while considering CSDR penalties. Prepare client-specific reports and distribute them among key stakeholders. Escalate any exceptions involving deviation from SOPs or inability to process work within stipulated Turnaround Time to Functional Leads/Managers/VP immediately upon identification. Collaborate with Middle offices to increase STP rate for clients.

Required qualifications, skills and capabilities:

Banking experience of 7 years. At least 2 years' experience in Pre-matching, Settlements, and Fails management. Excellent communication skills, both written and verbal. Strong control mindset.

Preferred qualifications, skills and capabilities:

Ability to coordinate and collaborate with stakeholders across the globe. Deliver strategic solutions for the client. Act as the SME within the team and provide guidance and training to FTCs. * Perform root cause analyses on new/recurring issues or control gaps. t.