Client Service Representatives
Year Delhi, Delhi, India
Job Description
Job Responsibilities
- Coordinate business communications on calls (inbound/outbound), emails, coordination with the clients (B2B) on their enquiries
- Maintain data on excel
- Uphold a strict level of confidentiality
- Develop and sustain a level of professionalism among clientele
- Other additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.
- Handling inbound/Outbound customer queries from U.S. Customers related to new reservations, cancellations, exchanges, etc.
- Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software
- Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities
- Exceptional interpersonal skills
- Thrives in a fast-paced environment
- Customer handling experience required.
- PF/ESI
- Health Insurance
- Employee Engagement Activities
- Health insurance
- Leave encashment
- Provident Fund
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- Customer service: 4 years (Required)
+91 9999303030
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Job Detail
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Job IdJD3189377
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, Delhi, India
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EducationNot mentioned
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ExperienceYear