Job Description

Client Service Quant

Role:

Client Service Quant

Location:

Remote (Collaboration via Slack)

Work Hours:

Monday to Friday, rotational shifts (9:00 AM - 7:00 PM IST or 3:00 PM - 11:30 PM IST)

Remuneration:

?3,00,000 per annum (?25,000/month)

Probation:

3 months (?15,000/month during probation)

Role Summary:

Tradetron is hiring a detail-oriented Client Service Quant to provide exceptional support to clients via chat and calls, addressing technical and non-technical issues in a fast-paced trading environment.

Key Responsibilities:

Deliver prompt and effective client support through chat and calls. Resolve technical and non-technical issues, including trading-related inquiries. Provide professional and empathetic client interactions. Collaborate with the team via Slack for seamless operations. Troubleshoot efficiently and guide clients through complex scenarios.

Requirements:

Strong knowledge of trading, focusing on major Indian exchanges (stocks, options, derivatives). Familiarity with trading jargon and market dynamics. Prior trading experience (mandatory). Excellent communication, problem-solving, and email-writing skills. Analytical mindset with the ability to handle complex issues. Strong business acumen and ability to thrive under pressure. Punctual, adaptable to rotational shifts, and comfortable in a fast-paced environment.
Job Types: Full-time, Permanent, Fresher

Pay: ?25,000.00 per month

Education:

Bachelor's (Required)
Experience:

Trading / Capital market: 1 year (Required) total work: 1 year (Required)
Language:

Hindi (Required) English (Required)
Work Location: Remote