Job Description

Night Shift

7:30PM to 4:30AM

Key Responsibilities:

Conduct telephonic verification of customer details as per company protocols. Ensure accurate data entry and documentation of customer information. Communicate clearly and professionally with customers to gather required information. Follow up on pending verifications and maintain detailed logs of all calls. Collaborate with internal departments to resolve discrepancies or escalate issues as needed. Maintain confidentiality and comply with data protection guidelines.

Key Requirements:

Proficiency in English (Read, Write, Speak)

- must be able to communicate effectively and professionally.

Willingness to work in rotational shifts

, including night shifts, weekends, and public holidays.

Working knowledge of MS Office

, particularly Excel, Word, and Outlook. Good typing speed and attention to detail. Strong interpersonal and customer service skills. Ability to handle repetitive tasks with consistency and quality.
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

Provident Fund
Experience:

Client Service: 2 years (Preferred)
Language:

English (Preferred)
Work Location: In person