Client Service Executive

Year    KL, IN, India

Job Description

About Us



Covermatch is a leading

Insurtech platform

helping individuals and businesses across the UAE compare and buy insurance seamlessly. We're expanding our backend operations in Kochi to support our UAE client base -- and we're looking for talented professionals to join our fast-growing team.

Role Overview



The

Client Servicing Executive

will be responsible for handling customer inquiries, coordinating with insurance companies, preparing and sharing quotations, and ensuring smooth processing of policies.

Key Responsibilities



Handle incoming client queries via phone, WhatsApp, and email Coordinate with UAE sales and processing teams for policy issuance and renewals Prepare quotations and follow up with clients for approvals Maintain accurate records in CRM and ensure timely updates Provide excellent post-sales support and ensure customer satisfaction

Requirements



Excellent communication skills in

English

Previous experience in

customer service

, or

BPO

preferred Ability to multitask and work in a fast-paced environment Strong attention to detail and a positive attitude Basic computer knowledge (Excel, Email, CRM tools)

What We Offer



Competitive salary and incentive Training and career development opportunities Dynamic, growth-oriented work culture Exposure to the fast-growing UAE insurance industr
Job Type: Full-time

Pay: ₹16,000.00 - ₹18,000.00 per month

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Job Detail

  • Job Id
    JD4527474
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year