Responsible for seamlessly delivering services to the client. Assigns all work assignments, commits team(s) to work, manages their work quality, manages the teams financials and mix to targets, and drives the teams overall people management. Monitors and controls service delivery metrics.
Must have skills :
Agile Project Management
Good to have skills :
Webservices, XML,JSON,
Minimum
15
year(s) of experience is required
Educational Qualification :
15 years full time education
Summary: As a Client Service Delivery Lead, you will manage the delivery of large and complex projects, ensuring that appropriate frameworks are utilized while collaborating with sponsors to effectively manage scope and risk. Your typical day will involve driving profitability and success by overseeing service quality and cost, measuring progress, and communicating updates to leadership within established time frames. You will also proactively support sales efforts through innovative solutions and delivery excellence, leveraging your unique expertise in Momentum to drive value tracking for significant transformations. Roles & Responsibilities: - Expected to be a Subject Matter Expert with deep knowledge and experience. - Should have influencing and advisory skills. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate workshops and meetings to gather requirements and align project objectives. - Mentor junior professionals to enhance their skills and knowledge in project delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Agile Project Management. - Good To Have Skills: Experience with project management tools such as Jira or Trello. - Strong understanding of risk management and mitigation strategies. - Ability to lead cross-functional teams and manage stakeholder expectations. - Experience in developing and implementing project plans and timelines. Additional Information: - The candidate should have minimum 15 years of experience in Agile Project Management. - This position is based at our Bengaluru office. - A 15 years full time education is required.
15 years full time education
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