Job Description

Job Title:

Client Responsibility Officer

:

Dhruv Tax Consulting Pvt. Ltd.

is looking for enthusiastic and detail-oriented

Client Responsibility Officer

to join our

International Voice Process team

. In this role, you will handle inbound and outbound calls, assist international clients with tax-related queries, and provide accurate solutions. You will also be responsible for clarifying client doubts, ensuring customer satisfaction, and maintaining high-quality standards in communication.

Key Responsibilities:

Handle inbound & outbound international voice calls. Clarify clients tax-related doubts in a professional and clear manner. Maintain accurate client records and update system databases. Ensure compliance with company standards and client confidentiality. Deliver exceptional service and build long-term client trust.

Requirements:

Excellent communication skills in English (both verbal & written). Prior BPO/KPO/voice process experience preferred, but freshers with strong English skills may also apply. Ability to handle clients professionally and with patience. Basic knowledge of finance/taxation is a plus but not mandatory (training will be provided). Comfortable working in the

US Night Shift

.

Job Details:

Work Location:

Shaikpet, Hyderabad

Shift Timings:

9:00 PM - 6:00 AM IST

Working Days:

Monday to Saturday (Sunday off)

Cab Facility:

Not provided

Job Type:

Full-time, On-site

Experience:

Freshers or candidates with International Voice / Customer Support experience (up to 2 years)

Why Join Us?

Exposure to international tax processes. Professional growth in a stable and growing company. Performance-based incentives and supportive team environment.
Job Type: Full-time

Pay: ₹14,000.00 - ₹20,000.00 per month

Work Location: In person