Job Description

Key Responsibilities:

Ensure all client leads are properly managed after order placement. Provide consistent after-sales support to ensure client satisfaction. Actively request honest feedback from clients for service improvement. Manage the entire client service process--from order receipt to payment collection. Promptly address and resolve client queries and concerns. Educate and guide clients about company products or services. Act as the primary point of contact for client complaints, escalating issues when necessary. Understand and resolve client issues through effective communication and problem-solving.

Key Skills Required:

A polite and customer-centric attitude Strong follow-up skills and attention to detail Excellent verbal and written communication skills Ability to assess situations and respond appropriately Proactive and solution-oriented mindset In-depth knowledge of the company's products/services Availability to respond quickly to client calls and concerns
Job Types: Full-time, Fresher

Pay: ₹144,000.00 - ₹300,000.00 per year

Work Location: In person