Zyga Solutions Pvt Ltd, a US-based healthcare BPO, seeks Client Relationship Officers (US Voice) to manage communication with patients, physicians, and vendors, ensuring efficient and professional service.
Responsibilities:
Answer incoming calls and assist with patient care needs.
Schedule patient appointments in the practice management system.
Provide information to physicians, patients, and family members.
Maintain professionalism and friendliness in all interactions.
Address inquiries and resolve issues efficiently.
Ensure accuracy and timeliness in all tasks.
Requirements:
Strong command of English and excellent communication skills.
1-5 years of experience in international telecalling, handling global clients, preferably American clients.
Experience in healthcare or patient care coordination is a plus.
Candidates with an American accent preferred.
Excellent multitasking and time management skills.
Willingness to work night shifts (07.30PM to 3:30 AM, 08.30 PM to 04.30 AM) from our office at Vellayambalam, Trivandrum.
Immediate joiners preferred, with local candidates from Trivandrum preferred.
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?25,000.00 per month
Benefits:
Paid sick time
Provident Fund
Work Location: In person
Speak with the employer
+91 9633251096
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