Job Description

SA Clinique is an integrative skin & wellness centre where advanced dermatology meets holistic wellbeing. We focus on long-term skin health, preventive care, and personalised wellness programs for discerning clients.

Role Overview

We are looking for a well-spoken, confident female professional who can handle client interactions, nurture leads, and convert enquiries into loyal clients.

This role blends customer care + wellness consulting + ethical sales.

You will be the first point of trust for our clients.

Key Responsibilities

Handle incoming calls, WhatsApp leads, walk-ins, and online enquiries Understand client concerns related to skin, wellness, lifestyle, and ageing Explain SA Clinique's treatments, wellness programs, and memberships Convert qualified leads into consultations, packages, and memberships Coordinate with doctors, therapists, and front desk for smooth client flow Maintain CRM / lead tracking and follow-ups Ensure a premium, warm, and professional client experience Upsell and cross-sell ethically based on client needs Build long-term relationships and encourage repeat visits
Required Skills & Qualities

Female candidate preferred (client-facing role) Excellent spoken Hindi & English (polished communication is mandatory) Confident, presentable, and emotionally intelligent Strong sales & persuasion skills without sounding pushy Ability to explain wellness, skin, and aesthetic services clearly Empathy-driven approach to clients Comfortable with targets, conversions, and follow-ups Basic computer skills (WhatsApp, CRM, Excel/Google Sheets) Calm under pressure and solution-oriented
Preferred Background

Experience in wellness centres, skin clinics, aesthetics, luxury services, or hospitality Prior role as: Wellness counsellor Client relationship executive Sales consultant (premium services) Knowledge of skincare, wellness, or health is a strong plus (training will be provided)
What We Offer

Competitive fixed salary + performance-based incentives Structured training in wellness & skin wellbeing Growth into Senior Counsellor / Centre Manager roles Work in a premium, respectful, and purpose-driven environment Opportunity to build a long-term career in wellness
Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person