Client Relationship Officer

Year    Bangalore, Karnataka, India

Job Description


Job Responsibilities:Lead Generation and Client Management:

  • Actively record and manage all incoming client inquiries.
  • Follow up diligently with clients on quotation requests and ensure timely finalization.
Project Coordination and Execution:
  • Communicate project progress, timelines, and any potential delays to clients proactively.
  • Maintain accurate records of all client interactions and project communications.
Financial Management:
  • Follow up on outstanding payments.
  • Collect and provide the project billing details to accounts team and ensure timely issue of all invoices.
  • Assist with the preparation of payment schedules and invoices.
  • Monitor project budgets and identify any potential cost overruns.
Administrative Support:
  • Provide administrative support to Project Engineers, including filing, paperwork, and other administrative tasks.
  • Ensure all project documentation is complete, accurate, and up-to-date.
Client Satisfaction:
  • Build and maintain strong, long-term relationships with clients.
  • Proactively address client concerns and resolve any issues that may arise.
  • Ensure high levels of client satisfaction throughout the project lifecycle.
Qualifications:
  • A dynamic Female with Any degree or diploma. (Age Below 26)
  • 2+ years of experience in client relationship management, customer service, or a related field.
  • Excellent communication, interpersonal, and negotiation skills.
  • Strong organizational and time-management skills with the ability to multitask effectively.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong work ethic and a positive, can-do attitude.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Dynamic and collaborative work environment.
  • Be part of a successful and growing company.

Ciel HR

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Job Detail

  • Job Id
    JD3645884
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year