Location: GARGEE DESIGNER'S, Shop No. 3, Community Centre, Near Surya Hotel, New Friends Colony, New Delhi, Delhi - 110025
Timings: 11:00 AM - 07:30 PM, 6 days a week,
Weekly off- Tuesdays.
Experience: 1-2 Years in the Ethnic wear
Reporting To: Creative Director and Managing Director.
Note- No work from home allowed.
Salary: 20k-22k per month.
About Us:
Gaurgee Designers is a leading [fashion/clothing] brand that offers high-quality, stylish products to customers across [India/Global]. We are seeking an experienced CRM Executive to join our team and help us build strong relationships with our customers.
Job Roll.
We are looking for a highly motivated and organized CRM Executive to manage our customer relationships, develop and implement CRM strategies and analyze customer data to drive business growth.
Key Responsibilities:
1. Manage customer data: Collect, analyze, and maintain accurate customer data to inform CRM strategies.
3. Build customer relationships: Interact with customers through (email, phone, social media) to resolve queries, provide support and build trust.
4. Analyze customer behavior: Use data to analyze customer behavior, identify trends and recommend actions to improve customer engagement.
5. Collaborate with cross-functional teams: Work with sales, marketing, and product teams to align CRM strategies with business objectives.
6. Measure and report CRM performance: Track key performance indicators (KPIs) and provide regular reports to stakeholders on CRM performance.
Requirements:
1. 1 to 2 years of Experience in the fashion industry of CRM.
2. Bachelor's degree in Marketing, Business Administration, or a related field.
3. Strong analytical and problem-solving skills.
4. Excellent communication and interpersonal skills.
5. Proficiency in CRM software
6. Ability to work in a fast-paced environment.
What We Offer:
1. Competitive salary.
2. Opportunities for growth and development.
3. Collaborative and dynamic work environment.
4. Recognition and rewards for outstanding performance.
If you are a motivated and customer-focused professional looking to join a dynamic team, please submit your application, including your resume and a cover letter, to 8377818074, hr@gargee.com
Job Type: Full-time
Pay: ₹20,000.00 - ₹23,000.00 per month
Work Location: In person
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