Job Description

Building and maintaining strong, long-lasting relationships with a portfolio of clients. Proactively engaging with clients to understand their needs, challenges, and objectives. Providing appropriate solutions, recommendations, and support to address client needs and achieve their goals. Handling client inquiries, complaints, and escalations in a timely and professional manner. Collaborating with internal teams (sales, marketing, support) to ensure client success and satisfaction. Identifying opportunities for upselling and cross-selling products or services to existing clients. Maintaining accurate client records and preparing regular reports on client interactions and performance. Implementing strategies to enhance the client experience and foster customer loyalty.
Job Types: Full-time, Permanent, Fresher

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Education:

Bachelor's (Required)
Experience:

Customer relationship management: 1 year (Preferred)
Language:

English (Required)
Work Location: In person