We are hiring Customer Relationship Executives (CRE) for our insurance team. In this role, you will be responsible for engaging with customers, handling queries, and ensuring a smooth service experience. The role focuses on building strong client relationships and driving customer satisfaction through timely support and communication.
Key Responsibilities
Call customers for policy renewals, pending premiums, and follow up on insurance leads
Clearly explain policy features, premiums, coverage, exclusions, and benefits
Assist customers with KYC, documentation, policy updates, and basic claim-related queries
Maintain accurate policy details, call logs, and customer records in the system
Collect customer feedback and share important points with the team
Build trust through polite communication and regular follow-ups
Achieve daily/weekly calling and renewal targets
Qualifications & Skills
Experience: Minimum
6 months to 1 year
in tele-calling, customer service, insurance sales, or similar calling roles
Education: 12th Pass/ Graduation(preferred)
Skills Required:
Fluency in Gujarati (mandatory)
Good communication in Gujarati and basic Hindi/English
Strong phone-handling and active listening skills
Basic computer knowledge (Excel, Email)
Comfortable using CRM or policy management systems
Good time management and follow-up discipline
Job Type: Full-time
Pay: ?9,469.07 - ?16,000.00 per month
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.