We are seeking a dynamic and customer-focused professional to join our team as a Customer Relationship Executive. The role involves managing client interactions, building strong relationships, addressing concerns, and ensuring excellent service delivery to enhance customer satisfaction and loyalty.
Key Responsibilities:
-Handle inbound and outbound customer interactions via calls, emails, or chats.
-Maintain strong professional relationships with clients to ensure long-term engagement.
-Understand customer requirements and provide appropriate solutions or escalate issues when necessary.
-Maintain accurate records of client communications and transactions.
-Assist in resolving customer complaints in a timely and professional manner.
-Coordinate with internal departments to ensure smooth service delivery.
-Work towards achieving customer satisfaction targets and contribute to business growth.
Job Type: Full-time
Pay: ₹13,000.00 - ₹20,000.00 per month
Work Location: In person
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