Job Description

Job description

Job Overview

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We are seeking a dedicated Client Relationship Executive to oversee and manage the post-production process for our wedding photography clients. This role focuses on ensuring client satisfaction, timely delivery, and smooth communication between clients and our post-production team.

Key Responsibilities

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Serve as the primary point of contact for clients throughout the post-production phase. Understand client preferences and ensure these are communicated clearly to the post-production team. Manage timelines and ensure timely delivery of edited photos and albums. Address client concerns, feedback, and requests in a professional and timely manner. Coordinate with the post-production team to ensure quality and consistency in the final product. Maintain strong relationships with clients to encourage referrals and repeat business. Provide updates to clients on the progress of their wedding photo editing and album creation. Ensure client satisfaction by managing expectations and delivering high-quality results.

Qualifications

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Strong communication and interpersonal skills. Minimum 1 year Experience in client relationship management, preferably in the creative or photography industry. Ability to manage multiple projects and meet deadlines. A keen eye for detail and an understanding of the wedding photography post-production process. Problem-solving skills and a client-focused mindset.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Schedule:

Day shift Morning shift
Experience:

total work: 1 year (Preferred)
Work Location: In person