Job Description

- Client Relationship Executive

Company:

Zero Gravity - Alpha Designs

Job Location:

Chennai

Experience:

Fresher - 2 Years

Job Summary

Zero Gravity - Alpha Designs is looking for a proactive and customer-focused

Client Relationship Executive

to manage client communication, coordinate album layout requirements, and ensure smooth project execution. The role involves handling photographers and studios, understanding their design needs, and maintaining long-term relationships while ensuring timely delivery and client satisfaction.

Key Responsibilities

Client Coordination & Relationship Management

Act as the

primary point of contact

for clients regarding album leaf layout requirements. Understand client preferences, design briefs, revisions, and timelines. Maintain strong relationships to ensure

repeat and referral business

.

Project & Workflow Coordination

Coordinate with

designers and internal teams

for smooth project execution. Track project status and ensure timely delivery as per client commitments. Follow up with clients for approvals, corrections, and final confirmations.

Communication & Support

Handle client queries, feedback, and minor escalations professionally. Ensure clear communication between clients and internal teams. Provide regular updates to clients on project progress.

Data & Reporting

Maintain client details, project records, and follow-ups in CRM or tracking sheets. Assist in basic reporting related to orders, revisions, and client feedback.

Required Skills & Qualifications

Any

Graduate / Diploma

(Design background is a plus, not mandatory).

Fresher to 2 years

of experience in client handling, CRM, or coordination roles. Good

communication skills

(Tamil & English preferred). Basic computer knowledge (MS Excel, Email, WhatsApp). Ability to multitask and handle multiple clients/projects simultaneously.
Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?22,000.00 per month

Benefits:

Paid sick time Paid time off
Work Location: In person