AMYRA is a premium/luxury lifestyle brand for India and the world. Currently our product portfolio consists of fabric/textile based bags & purses for women, as an alternate to leather/faux leather bags. We intend to add more relevant categories. Since inception, we have sold 100,000+ luxurious products so far & maintained avg review of 4.9/5 (of >9K reviews). Our products are used across luxury weddings, influencers & celebs across India and abroad.
One of our driving values is delighting customers with a great experience and it reflects in our reviews. We place an incredible amount of importance on overall AMYRA experience, which extends well beyond the products - our interaction over call, email, whatsapp or in-person. Our target is to always make sure the customer walks back with a positive view of the brand.
Given this incredibly important role, we are looking for someone who will take complete ownership of:
Managing pre-sales conversations over email/whatsapp/call/in-person with clients and helping with order placements
Managing post-sale conversations over email/whatsapp/call/in-person with clients to resolve any issues that they may have with their order
Coordinating with operations team for client specific requests
Attending to clients walking into our store and assisting in sales
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