Build and maintain long-term relationships with clients.
Serve as the primary point of contact for client inquiries, requests, and concerns.
Understand client needs and coordinate with internal teams to provide timely solutions.
Ensure high levels of client satisfaction by delivering excellent service.
Address client complaints and resolve issues promptly and professionally.
Maintain accurate client records, contracts, and communication history.
Support the sales/business development team in client retention and upselling opportunities.
Provide regular updates, reports, and feedback to management.
Job Type: Full-time
Benefits:
Provident Fund
Language:
English (Preferred)
Work Location: In person
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