Job Description

Role Overview:

We are looking for a dynamic and customer-oriented

Client Relationship Specialist - Inside Sales

to join our high-performing sales team. The ideal candidate will be responsible for nurturing client relationships, driving conversions through consultative selling, and ensuring a smooth post-sales experience. This is a target-driven role that blends client servicing with inside sales responsibilities.

Key Responsibilities:

Engage with inbound leads via calls, WhatsApp, emails, or video consultations to understand their requirements. Build and maintain long-term relationships with clients by offering personalized consultations and product/service recommendations. Drive revenue by converting leads into successful bookings or purchases. Follow up with clients regularly to ensure a smooth journey from inquiry to conversion. Maintain accurate and up-to-date records in the CRM system. Collaborate with marketing and operations teams to ensure a seamless client experience. Resolve client concerns or complaints promptly and professionally. Meet and exceed monthly targets and KPIs.

Requirements

1-3 years of experience in client servicing, inside sales, or telesales--preferably in beauty, health, wellness, or tech industry. Strong verbal and written communication skills. Ability to understand client needs and pitch relevant services/products. Goal-oriented with a proven track record of meeting sales targets. Comfortable using CRM tools and sales software (e.g., LeadSquared, Zoho, Salesforce). A positive, empathetic, and customer-first attitude.
Job Types: Full-time, Fresher

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Language:

English (Preferred)
Work Location: In person