Job Description

Client Relationship Management:

Act as the primary touch point between the agency and clients, ensuring clear,transparent, and effective communication. Develop and maintain strong professional relationships with clients to foster trust,loyalty, and long-term partnerships. Understand the client's business, objectives, and goals to ensure all deliverables align with their expectations and add value.

Client Brief Management:

Accurately capture and document client briefs, ensuring clarity and completeness of information. Translate client requirements into actionable instructions for the internal creative and operational teams. Proactively manage revisions and feedback, ensuring timely updates to deliverables.

Project Coordination and Delivery:

Plan, coordinate, and manage project timelines to ensure consistent on-time delivery of high-quality outputs. Develop and manage structured work schedules that align with both client timelines and the agency team's capacity. Conduct regular client visits to better understand their needs, gather direct feedback, and strengthen professional rapport. Develop and manage structured work schedules that align with both client timelines and the agency team's capacity. Handle multiple projects simultaneously by prioritizing tasks effectively without compromising on quality. Collect and analyze client feedback to continuously improve processes and outputs.

New Client Acquisition and Business Growth:

Identify and pursue opportunities for onboarding new clients, expanding the agency's client base. Drive additional business generation within existing client accounts. Contribute to the agency's revenue growth by achieving and exceeding client satisfaction and retention metrics. You are required to work in accordance with the targets set by the agency, ensuring that all tasks and objectives are completed efficiently and within the specified timeframe.
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time
Work Location: In person