We are seeking a dynamic and results-oriented Client Relationship Executive to join our growing team in the Kashmir region. This role is designed for professionals with a proven track record of building meaningful relationships and driving business growth. You will serve as the key liaison between Moris Media and our valued clients, ensuring exceptional experiences and long-term partnerships. From managing influencer collaborations to delivering campaign excellence, you will play an integral role in strengthening our reputation as a trusted marketing partner. If you are passionate about client engagement and thrive in a fast-paced environment, we invite you to apply.
Primary Responsibilities
Relationship Management:
o Develop and nurture strong relationships with celebrities, influencers, and their management teams.
o Act as the primary point of contact for clients, handling inquiries and requests with professionalism.
o Understand client goals and communicate them effectively to internal teams.
o Build rapport and trust to encourage repeat business and referrals.
o Deliver a personalized client experience aligned with Moris Media's high standards.
Campaign Coordination:
o Collaborate closely with the influencer marketing team to execute effective campaigns.
o Manage all campaign logistics, including scheduling, deliverables, and budget tracking.
o Ensure seamless communication between clients and influencers from initiation to completion.
o Monitor campaign outcomes and provide regular performance reports to clients.
o Address any campaign-related challenges promptly to maintain satisfaction.
Client Onboarding & Support:
o Guide new clients through onboarding, ensuring clear understanding of Moris Media's services and processes.
o Provide ongoing support, resolving issues and proactively suggesting enhancements.
o Identify opportunities to introduce clients to additional services such as the Moris Media product.
Research & Analysis:
o Conduct detailed research on influencers and campaign opportunities.
o Stay informed about the latest trends in influencer and digital marketing.
o Analyze campaign data to optimize strategies and deliver better results.
Administrative & Reporting:
o Maintain accurate records of client interactions, contracts, and project details.
o Prepare presentations, reports, and supporting documents as required.
o Uphold strict confidentiality regarding client information.
Primary Skills
Outstanding Communication: Exceptional written and verbal skills to clearly present ideas and solutions.
Interpersonal Excellence: Ability to build rapport, understand client perspectives, and maintain professional relationships.
Organizational Proficiency: Skilled at managing multiple priorities, timelines, and campaign requirements.
Problem-Solving Acumen: Capable of addressing challenges with resourcefulness and a solution-oriented mindset.
Industry Awareness: Strong understanding of influencer marketing, social media trends, and brand partnership dynamics.
Qualifications
Bachelor's degree in Marketing, Communications, Public Relations, Business Administration, or a related discipline.
Proven experience in client relationship management, sales, or account management, ideally within marketing or entertainment.
Familiarity with influencer marketing platforms and CRM systems is highly desirable.
Experience
1-3 years of experience in a client-facing role demonstrating effective relationship management and project coordination.
Experience in managing client accounts, achieving campaign goals, and driving customer satisfaction.
Exposure to social media marketing and influencer collaborations is an added advantage.
How to Apply
We encourage passionate and qualified candidates to apply through Indeed or on our official careers page: https://www.morismedia.in/job/client-relationship-executive-in-india
Tip: If you apply through our website, you can share your application number for faster processing.
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹45,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Work from home
Education:
Bachelor's (Required)
Language:
English (Preferred)
Location:
Srinagar, Jammu and Kashmir (Required)
Work Location: In person
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