Job Description

Profile Summary

The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them.

Key Roles and Responsibilities


Procuring existing clients through direct contact and word-of-mouth.


Negotiating with clients to secure the most attractive prices.


Conducting quality assurance on all produced documents including research articles, review articles, books, etc.


Keeping the clients updated about the latest services.


Managing a team of representatives offering customer support.


Understanding the customer's problem and troubleshooting it with an optimal and effective solution.

Knowledge


Education: Any graduate or masters


Experience: Fresher or Experience


Knowledge of Research thesis or journals

Skills


Excellent communication (written & verbal)


Interpersonal and problem-solving skills


Research and Development skills

Attitude


Adaptive to challenging environment


Proactive, results-oriented and organized


Willingness to collaborate and coordinate with different departments and team members

Others / Perks


Young and vibrant team


Fast paced and growth minded culture


Networking opportunity


Professional growth and recognition

Job Type: Full-time

Pay: ₹20,000.00 - ₹23,000.00 per month

Work Location: In person