Job Description

Role Overview:

The

Client Relationship Associate

will be responsible for building and maintaining strong client relationships, understanding client requirements, and ensuring timely communication and coordination with internal teams. This role requires excellent interpersonal and communication skills, as you will represent the company's values and professionalism to clients at all times.

Key Responsibilities:

Serve as the primary point of contact for assigned clients, ensuring clear and timely communication. Understand client requirements and effectively convey them to the internal team for smooth execution. Coordinate between clients and internal teams to ensure deliverables meet agreed timelines and quality standards. Maintain accurate records of client interactions, feedback, and project updates. Assist in preparing reports, presentations, and documentation for client meetings. Proactively address client concerns and escalate issues when necessary. Build long-term relationships with clients to ensure continued satisfaction and engagement.

Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related field. 0-1 year of experience in client servicing, account management, or a similar role (Freshers welcome). Excellent verbal and written communication skills. Strong interpersonal and relationship-building abilities.
Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Schedule:

Day shift
Work Location: In person

Speak with the employer

+91 9999253212