Job Description

About Us:

Sohii India https://sohii.in

We are looking for a motivated and proactive Client Relations Manager to support our offline retail and distribution presence.

Key Responsibilities:

Proven Experience in Client Relationship Management.

Develop a deep understanding of company products and services to better assist clients.

Build, maintain and strengthen long term relationship with Clients.

Serve as Primary Point of contact for Client Enquiries, issues and feedback.

Assist in managing relationships with offline partners like baby stores, retail chains, standalone outlets, and distributors.

Coordinate with stores on stock movement, product availability, and order processing.

Support data collection from stores and help in preparing sales reports

Collaborate with internal teams (logistics, marketing, accounts) to ensure smooth order fulfilment and promotional activities

Conduct basic analysis of sales trends and suggest observations under guidance.

Prepare and present regular reports on client interactions and feed back.

Participate in onboarding new stores and supporting existing partner accounts

Must Have Skills :

A graduate (any stream); MBA or commerce background is a plus 3-4 year of experience in sales, distribution, or coordination. Eager to grow in offline/B2B Retail Client Relations. Strong Client Coordination Skills Basic knowledge of Excel/Google Sheets Good communication and interpersonal skills Strong problem solving abilities and client oriented mindset.
Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person