Job Description

Key Responsibilities:

Act as the primary point of contact for B2B clients (hotels, , partner institutes). Maintain strong client relationships through regular communication via email, phone, and meetings. Coordinate documentation processes for client onboarding, candidate placement, and training requirements. Ensure all client-related documentation (candidate data, reports) is up to date and accurately maintained. Liaise between internal departments (Training, Recruitment, Placement, Documentation) and clients to ensure timely execution of services. Provide timely updates to clients regarding candidate progress, documentation status, and service deliverables. Address and resolve client queries, complaints, or concerns with professionalism and urgency. Prepare client reports, presentations, and follow-up trackers. Ensure confidentiality and data integrity in all communications and document handling.

Key Skills & Requirements:

Experience:

1-2 years in client servicing/client relations, preferably in education, hospitality, or recruitment sectors.

Education:

Bachelor's degree in Business Administration, Hospitality, or related field.

Communication:

Exceptional verbal and written communication skills in English (mandatory).

Tech-Savvy:

Proficient in MS Office, CRM tools, and email etiquette.

Organized:

Strong documentation skills, detail-oriented, and deadline-driven.

Client-Focused:

Positive attitude with a service mindset and ability to handle pressure situations.

Team Player:

Ability to collaborate with cross-functional teams.

Looking for female candidates only .

Age Criteria - Should be between 25yr to 35yr

Job Type: Full-time

Pay: From ?325,000.00 per year

Work Location: In person