A Client Relations Associate is responsible for developing and maintaining strong relationships with clients to ensure high levels of client satisfaction. Their key responsibilities include promptly responding to client inquiries and concerns, coordinating with internal teams to resolve issues, and keeping clients informed about products or services. They act as a liaison between clients and company departments, monitor client satisfaction, and identify opportunities to upsell or cross-sell services. Additionally, they prepare reports on client interactions and support the overall client experience to build trust and loyalty.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,152.52 - ₹25,083.67 per month
Benefits:
Health insurance
* Provident Fund
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