Job Description

What we want:
We're on the hunt for a Social Media Account Manager who's as good with people as they are with pixels and posts. You'll be the bridge between clients and the creative team, owning day-to-day communication, shaping content strategies, and ensuring delivery of compelling, on-brand social media campaigns.
Who We are:
Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech Platform offering Digital Advertising, Marketing and Monetization (MadTech) & Digital Identity, and Cloud Infrastructure (CloudTech) caters to Businesses, Digital Marketers, Advertising Agencies, Digital Publishers, Cloud Providers, and Technology companies. For more details, please visit our website here.
ZKraft:
At Zkraft, we are a leading digital marketing agency offering comprehensive digital solutions, ranging from strategy, transformation, media planning and buying. We combine creativity, technology, and data to deliver impactful digital marketing strategies. With proprietary AI-powered platforms like Ingenious Plex, Azurite, and Qualispace, we optimize campaigns and drive measurable business growth. Our cutting-edge ad formats, including interactive banners, Swirl Ads, and CTV solutions, enable us to engage audiences effectively.We are proud to serve industries such as E-commerce, BFSI, Healthcare, Real Estate, and Government sectors, and specialize in verticals like Automotive, Entertainment, and more. With global recognition, a proven track record, and a client-centric approach, Zkraft is the trusted partner for businesses aiming for growth.
What you will do:

• Act as the main point of contact for clients - build trust, manage feedback, and align on deliverables.

• Lead social media strategy and campaign planning with a creative and analytical mindset

• Collaborate with designers, copywriters, and media planners to ideate and execute engaging content

• Coordinate internal team workflows to ensure timely delivery of content calendars, campaigns, and reports

• Monitor social media trends, competitor activity, and performance insights to optimize future campaigns

• Prepare and present monthly reports on campaign performance, growth, and recommendations

• Own the overall health of the account - from engagement rates to client happiness

• Responsible for cross selling on respective client accounts.

• 1-3 years of experience in social media management or digital account management

• Strong grasp of platform-specific content for Instagram, LinkedIn, Twitter, Facebook, and YouTube

• Experience working directly with clients or stakeholders in a client-facing role

• Ability to translate brand objectives into thumb-stopping social media ideas

• Excellent communication and presentation skills

• Proactive, organized, and solutions-driven

• Strong understanding of content trends, influencer culture, and paid social

• Experience in managing D2C or lifestyle/fashion/EV brand accounts

• Knowledge of social media and paid media marketing and community management workflows

• Experience working in a digital marketing agency environment.

• Exposure to global markets, with a focus on regional and hyperlocal campaigns.