is responsible for translating business requirements into effective, scalable, and sustainable solutions. This role bridges the gap between the
Delivery Unit
and
clients
, ensuring that proposed solutions are designed, implemented, and optimized to meet the client's strategic goals. The position involves end-to-end management--from conceptualization and design to implementation, training, and continuous improvement.
Key Responsibilities
Requirements Gathering & Documentation:
Collaborate with stakeholders to identify, analyze, and document business requirements clearly and comprehensively.
Solution Design & Development:
Architect and design practical, cost-effective solutions that address business challenges while aligning with technical feasibility and organizational goals.
Planning & Execution:
Develop and manage detailed implementation roadmaps, defining project timelines, milestones, and deliverables to ensure seamless execution.
Stakeholder Management:
Serve as the primary liaison between clients, internal teams, and vendors--ensuring effective communication, expectation management, and alignment throughout the project lifecycle.
Project Management:
Oversee project scope, resources, and budget to deliver high-quality implementations within agreed timelines and cost parameters.
Training & Support:
Conduct user training sessions, prepare comprehensive documentation, and provide post-implementation support to drive successful adoption.
Problem Solving & Issue Resolution:
Identify risks and resolve implementation challenges proactively to ensure smooth project delivery.
Performance Monitoring:
Continuously assess the performance of implemented solutions and recommend optimizations to enhance efficiency and effectiveness.
Documentation & Reporting:
Maintain detailed implementation records and provide regular progress reports to management and stakeholders.
Quality Assurance:
Ensure all solutions meet quality, compliance, and functional standards prior to deployment.
Required Skills & Qualifications
Bachelor's degree in Engineering, Information Technology, Business Management, or related field.
3-7 years of experience in solution implementation, project management, or delivery management.
Strong understanding of systems design, implementation methodologies, and business process mapping.
Proven ability to manage cross-functional teams and complex client requirements.
Excellent communication, documentation, and presentation skills.
Strong analytical, organizational, and problem-solving capabilities.
Why Join Us
Opportunity to work on diverse, high-impact projects.
Collaborative work environment that values innovation and efficiency.
Competitive compensation and growth opportunities.
Job Type: Full-time
Work Location: In person
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