Ebslon Infotech Pvt. Ltd. is a fast-growing IT solutions company, delivering innovative services in
Website Development, Mobile Apps, ERP & CRM Systems, and E-commerce Solutions
. Since 2016, we have been empowering businesses with technology-driven solutions across India and abroad.
We are looking for a
Client Interaction & Appointment Coordinator
to be the first point of contact for prospective clients, ensuring smooth communication, requirement capturing, and meeting scheduling with our technical team.
Roles & Responsibilities
1.
Handle
incoming client inquiries
related to website development, ERP, mobile apps, and other IT solutions.
2
.Make outbound calls to potential leads for follow-ups, reminders, and client engagement.
3.Understand client requirements
at a basic level and document them clearly for the sales/technical team.
4.Schedule client meetings/demos
with the appropriate internal team members.
5
.Maintain and update client information, call notes, and follow-ups in CRM/Excel/Google Sheets.
6
.Ensure regular communication and follow-ups with prospects until meetings are successfully conducted.
7
.Build a professional and positive first impression of Ebslon Infotech with every client interaction.
Skills & Qualifications
1
.Excellent communication skills in English & Hindi (written and spoken).
2
.Confidence in handling phone conversations and client follow-ups.
3.
Ability to grasp
basic IT concepts
(websites, apps, ERP, digital services).
4
.Strong listening, documentation, and coordination skills.
5.
Organized and proactive with good
time management
.
6.
Familiarity with
MS Office, Google Workspace, or CRM tools
.
How to Apply
Please fill this form erp.ebslon.com/apply or contact on this no. 8448989589