Job Description

JOB DESCRIPTION:

We are looking for a dedicated and enthusiastic

Client Onboarding & Feedback Specialist

to join our team. The ideal candidate will be responsible for ensuring a smooth and welcoming experience from the moment their onboarding journey to they sign the contract to their full integration with our services along with scheduling their product training. This role is essential for fostering strong, long-lasting client relationships, ensuring that each client's journey with us starts off on right foot. You will also gather and process client feedback to ensure customer satisfaction and continuous improvement of our offerings.

Key Responsibilities:

Client Onboarding through call Contract Verification Client Feedback Collection Client Communication & Documentation Ticket creation and allocation

Required Skills & Qualifications:

Excellent Communication Skills Voice Clarity & Pronunciation Customer-Centric Attitude Politeness and Professionalism Strong Email Writing Attention to Detail Problem-Solving Skills
Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Application Question(s):

Are you available for a face-to-face interview at Noida? Are you an immediate joiner?
Work Location: On the road