Client Feedback And Reporting Internship In Noida At Traviyo

Year    Noida, Uttar Pradesh, India

Job Description


About TraviYO

TraviYo was established on 15th June 2016. The major mandate of the company is to provide technology solutions to travel agents, a hassle-free automated platform to generate business, manage the operation, and track transactions that would eventually help increase revenue generation. TraviYo is awarded by the start-up India program and funded by SIDBI ventures. As an extension of this product, TraviYo provides a CMS-based dynamic website and mobile app for both Android and iOS platforms.

Activity on Internshala

Hiring since November 2020

32 opportunities posted

3 candidates hired

About the internship

Selected intern\'s day-to-day responsibilities include:

1. Assume responsibility for a client reporting/service team with ownership of daily, weekly, monthly, and quarterly reporting query management for a diverse client base across EMEA
2. Update the company database by inputting information from each call and keeping every customer field current
3. A key measure of success is the delivery of the client experience as illustrated by feedback received from ICB and the annual client survey
4. Create and foster a culture of excellence and innovation
5. Lead and architect client reporting stream for all strategic projects which impacts client reporting
6. Work on acting as the first touch point for external clients and internal groups
7. Work on participating in client visits and calls
8. Work on ensuring specific client confirmation and settlement requests are met
9. Work on providing process improvement recommendations to our client base
10. Work on tracking issues and risks through Trouble Tracker, a tool used to track issues globally

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-PowerPoint MS-Word

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 17th Mar\'23 and 21st Apr\'23

3. are available for duration of 6 months

4. have relevant skills and interests

Perks

Certificate Letter of recommendation Informal dress code Job offer

Number of openings

5

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Job Detail

  • Job Id
    JD3040243
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Rs.10000 per month
  • Employment Status
    Permanent
  • Job Location
    Noida, Uttar Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year