Job Description

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Job Title :

Client Data Analyst - Population Management

Short Description:

Join the team that is supporting population management for one of the world\'s most innovative banks.

Posting description:

The Wholesale Client On-boarding (WCOB) \'Descope\' program is a cross-business program focused on the building and governance of a global platform to streamline the Client On-boarding, Remediation / Renewal & Off-boarding process. The program\'s goal is to implement a standardized and consistent Client On-boarding/off boarding approach across CIB in order to deliver a best in class client experience. As the client data Analyst in the population exam management team, you will spend every day defining, refining and delivering to meet the needs of our operations and control partners. Key aim is to manage the portfolio of APAC entities that require KYC or only local due diligence in a process-compliant and time-bound manner . You will leverage your deep understanding of KYC and strong analysis acumen to make informed decision that deliver to each of our stakeholders. If you are intellectually curious and have a passion for driving solutions across geographical boundaries, you may be the perfect fit for our team.

Job Responsibilities:

• Oversight and governance of APAC book of work
• Schedule cases for WKO teams in a timely manner
• Effectively facilitate the resolution of conflicts, influence outcomes and escalate issues to the senior oversight group where appropriate.
• Partner with senior business and functional heads, anticipating needs and providing value add insights. Lead calls with APAC stakeholders to address concerns and provide updates on tech challenges/changes
• Understand and identify appropriate systems and processes through close liaison with process owners and technology partners, and ensure development of solutions in line with business requirements by working closely with the end state technology team.
• Ensuring appropriate controls are in place to manage the population. Identifying exceptions and resolving issues with appropriate escalation as required.
• Production and execution of Daily, Weekly and Monthly MIS and control reports and monitoring as a BAU process. Drive automation of current reporting process via available tools (e.g. SharePoint, MS Access, Excel VBA, Business Objects, and Qlikview, Alteryx, Pega)

Required Skills and Qualifications

• Bachelor\'s degree or equivalent required
• Minimum of 3 year of relevant financial industry experience is required.
• Strong business writing and verbal communication skills is required.
• Knowledge of KYC and a control mindset to facilitate sustainable solutioning of processes.
• Strong organization skills and ability to meet deadlines in a fast-paced environment.
• Strong ability to build relationships with and influence colleagues, and functional partners along with control and compliance; accuracy and attention to detail is vital.
• Ability to drive issue resolution, collaborate with internal and external stakeholders to execute consistently on deliverables and communicate status updates and strategic direction. Advanced excel and knowledge of Alteryx

Preferred qualifications, capabilities, and skills

• Flexibility to handle multiple tasks and changing priorities.
• Exposure to data-extraction solutions is good to have.
• Adaptability in maintaining standards and adjusting effectively to operate within new work structures, processes or requirements along with problem solving and analytical skills.
• Proficient in MS Office applications is required. Exposure to data-extraction solutions is good to have.

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.

About the Team:

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world\'s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

JPMorgan Chase