Job Description

About the Role

We are looking for a well-spoken and proactive

Client Coordinator

who will be responsible for maintaining communication with clients across India. The role includes sharing product updates, understanding client requirements, preparing quotations, and assisting with customer queries received through WhatsApp or calls.

Key Responsibilities

Act as the

primary point of contact

for clients. Share regular updates about

product launches, offers, and new developments

. Collect client requirements and coordinate with the internal team for next steps. Prepare and share

quotations

based on client needs. Handle and respond to client queries received via

WhatsApp, phone calls, and emails

. Maintain follow-ups to ensure smooth communication and timely responses. Build positive relationships to enhance client satisfaction and retention.

Required Skills & Qualifications

Excellent verbal and written

communication skills

. Strong customer-handling and coordination abilities. Ability to manage multiple client conversations professionally. Basic knowledge of MS Office, WhatsApp Business, and call handling. Good organizational and follow-up skills.

What We Offer

A supportive and professional work environment. Opportunities to grow in client management and communication. Hands-on learning exposure across multiple business functions.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Paid sick time Paid time off
Ability to commute/relocate:

Borivali West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person