We are seeking a dynamic and customer & Client -focused individual to join our team as a Client Coordinator. This role primarily involves calling with our New Carpenters ,architects & Dealers to introduce new products and getting in touch with prospective clients from a list provided by the sales team. The position also includes data entry and other tasks as assigned by management.
Key Responsibilities:
- Conducting outbound calls to introduce our new products to architects, Carpenters, Dealers and prospective clients.
- Managing a calling sheet provided by the sales team and ensuring all leads are contacted.
- Handling customer inquiries and providing accurate information about our products and services.
- Performing data entry tasks, including updating customer information and maintaining accurate records.
- Assisting with additional administrative tasks as required by management.
- Ensuring a high level of customer, Client satisfaction through effective communication and problem-solving skills.
- Proficiency in Hindi is a must to effectively communicate with our client base.
Qualifications and Skills:
- 2-4 years of experience in a customer support or telecalling role.
- Strong communication skills in both Hindi and English.
- Excellent interpersonal and customer service skills.
- Proficiency in using MS Office and other data entry software.
- Ability to handle multiple tasks and work efficiently in a fast-paced environment.
- High level of attention to detail and accuracy.
- Strong organizational and time management skills.
Working Days: Monday to Saturday
Working Hours: 10:00 AM to 6:00 PM
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Work Location: In person
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