Job Description

Act as the primary point of contact between the company and clients. Understand client requirements and coordinate with internal teams (sales, service, accounts, logistics, etc.) to ensure timely delivery of products/services. Handle client inquiries, concerns, and provide prompt solutions. Maintain strong relationships with clients to ensure satisfaction and long-term collaboration. Prepare and share quotations, agreements, invoices, and follow-up for payments. Keep track of project timelines, orders, or service requests and update clients regularly. Maintain accurate records of client interactions, feedback, and service history in CRM/software. Assist in organizing client meetings, reviews, and presentations. Escalate unresolved issues to higher management when required. Support business development teams in identifying upselling/cross-selling opportunities.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person