Job Description

Client Co Ordinator

Key Responsibilities

Client Point of Contact:

Acts as the primary point of contact, handling inquiries, providing information, and resolving concerns to build strong relationships.

Client Onboarding:

Guides new clients through the onboarding process, ensuring all necessary documentation is completed accurately and timely.

Internal Coordination:

Collaborates with internal departments (e.g., sales, technical teams) to ensure that client requests are fulfilled efficiently and accurately.

Account Management:

Monitors client accounts, tracks project progress, and maintains up-to-date client records, including contact details and specific requirements.

Problem Resolution:

Investigates and resolves client issues and complaints, ensuring a positive client experience even when faced with challenges.

Reporting & Feedback:

Compiles reports on client activities, service performance, and feedback for senior management, identifying opportunities for service enhancement and growth.
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person