We are seeking a proactive and detail-oriented Client Accounts Coordinator to join our team and play a key role in managing customer relationships and ensuring timely payments. This position offers a great opportunity to work closely with clients and internal teams, contributing to the company's financial health through effective coordination and follow-ups. The ideal candidate will be customer-focused, organized, and confident in handling payment communications.
About Fusion Building Materials Pvt. Ltd.
Fusion Building Materials Private Limited is a subsidiary of the Fusion Group of Companies--a dynamic and diversified organization with deep roots in the infrastructure sector. Our journey began with a clear vision: to revolutionize industry with eco-friendly, sustainable solutions. Over the years, Fusion Group has grown into a trusted name, driving innovation and environmental responsibility across every venture we undertake. We're shaping the future of sustainable construction with our premium AAC blocks and eco-friendly solutions.
Key Responsibilities:
Maintain strong and professional relationships with clients post-delivery to ensure timely communication regarding payments.
Regularly follow up with customers regarding outstanding invoices and coordinate payment schedules.
Monitor customer account balances, update records, and ensure accuracy in receivables tracking.
Politely remind clients of upcoming or overdue payments and escalate persistent delays appropriately.
Coordinate with the internal sales, dispatch, and accounts teams to reconcile customer accounts and resolve any payment-related discrepancies.
Prepare and share payment status reports with the finance and management team.
Handle difficult payment conversations tactfully while ensuring company policies are upheld.
Maintain proper documentation and logs of all client interactions related to payments and follow-ups.
Support the finance department in reducing overdue receivables and improving overall cash flow.
Ensure customer satisfaction while safeguarding the company's financial interests.
Qualification and Requirements:
Minimum qualification: Bachelor's degree
2-3 years of relevant experience would be beneficial
Excellent communication, interpersonal, and organizational skills
Proficiency in MS Office (Excel, Word, PowerPoint)
High level of integrity, confidentiality, and professionalism
Ability to handle multiple priorities in a fast-paced setting
Proactive to work meticulously with commitment
What We Offer:
Opportunity to work closely with the finance and sales leadership teams
Exposure to client relationship management, receivables tracking, and commercial coordination
A collaborative and performance-driven work environment
Competitive compensation and growth opportunities within the organization
Job Type: Full-time
Pay: ?25,000.00 - ?30,000.00 per month
Benefits:
Commuter assistance
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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