Job Description

Vericle Corporation, a US-based parent company. We are a Health IT and RCM service company with a leading-edge EHR software product and a medical billing BPO. We are looking for a self-driven client account manager assistant to build and scale up this enterprise. A competitive base salary and generous fringe benefits supplemented by growth-based bonuses make this job especially attractive for entrepreneurial-minded professionals who value autonomy and expect to profit from growth.
RESPONSIBILITIES

• Assist in building and managing strong and lasting client relationships during the entire client lifecycle. Maximize testimonials and client referrals and minimize client attrition

• Promote teamwork with providers. Provide the practice owners and office staff with a Single Point of Contact (SPOC) to EHR developers, training staff, and RCM analysts

• Help practice owners reach their business goals using Vericle software and services:

• Improve client profitability, including RCM, office workflow, compliance, EHR configuration, patient scheduling, and patient care documentation

• Discover and troubleshoot client practice management and RCM problems

• Teach practice owners how to use Vericle’s embedded analytics and 3-rd party apps to improve office profitability, patient flow, compliance, and billing processes

• Build state-of-the-art Client Relationship Management (CRM) processes and systems to improve the professionalism and scalability of Vericle systems and services.

• 2+ years of Client Account Management for a medical billing BPO

• Experience in managing multiple healthcare provider relationships in US

• Knowledgeable in healthcare insurance policy concepts.

• Familiar with US medical insurance industry and insurance claims processing cycle

• Knowledge of ICD-10, CPT, and HCPC

• Understand CMS-1500 and UB-04 claim formats

• Motivated self-starter

• Solid problem-solving and learning skills

• Commitment to and expectation for teamwork

• Excellent verbal and written communication skills

• Comfortable at conflict resolution

• Comfortable working in Eastern Time

• Must have stable internet connection minimum of 5 MBPS
• Must be comfortable working the US business hours
• Must own a laptop with at least 8 GB memory