Job Description

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

The ADS Claim Process Associate III is a beginner to intermediate level resource tasked with creating new loss reports, indexing documents, auditing, and investigating and settling non-complex claims. Additionally, this individual will handle customer / shop inquiries regarding process, policies, next steps, and payment

Key Responsibilities

Contacts customers, shops, agreement holders, inspectors, vendors and others to secure necessary files information as needed and directed;

confirms facts and determine additional needed follow-upt
Documents a claim file with notes, evaluations, and decision-making process Evaluates coverage, reviews damage, prepares estimates via discussions with shop, photos and field inspections, secure appropriate documents and

evaluates benefits, addresses rental bills, towing bills, paid bills, receipts, etc
Index documents and distribute as needed within specified standards Completes other tasks as directed by management

Education

4 year Bachelors Degree (Preferred)

Experience

0-2 years experience (Preferred)

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Primary Skills

Shift Time

General Shift (India)

Recruiter Info

Dipti Murudkar
dsudh@allstate.com

About Allstate

Joining our team isn't just a job -- it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization's business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.


Learn more about Allstate India here.