Job Description

You would be responsible for managing the end-to-end claims process for clients, ensuring seamless handling from claim intimation to settlement follow-ups. You will be the key point of contact for clients and AMCs regarding claim processes. You should be strategic and detail-oriented, ensuring timely documentation, filing, and resolution of claims while also contributing to business growth through lead generation and upselling.

Job Duties and Deliverables include, but are not limited to

? Constantly upgrading yourself on industry trends and claim procedures.
? Managing claim intimations and ensuring accurate registration of claims.
? Coordinating with AMCs for smooth claim processes and timely resolutions.
? Collecting, verifying, and maintaining claim documentation from clients.
? Filing all claims-related documents systematically for easy retrieval.
? Proactively following up on pending claims to ensure settlement.
? Identifying opportunities for lead generation and upselling additional products or services during client interactions.
? Supporting other general insurance operations, including client follow-ups and coordination, as needed.

Minimum Requirements

? You have a bachelor's degree in administration, commerce, or a related field.
? 2-3 years of hands-on experience in insurance claims processing.
? Ability to communicate correctly and clearly with all customers.
? Maintain a positive attitude with a focus on customer satisfaction.

Preferred Skills

? Superior knowledge of insurance products and claim processes.
? Excellent documentation and organizational skills.
? Good listening ability to understand customer concerns and provide resolutions.
? Ability to function independently as well as in a team.
? Demonstrated conflict resolution, negotiation, and follow-up skills.
? Demonstrated ownership to resolve complex claims issues, escalating when necessary.
? Ability to maintain regular and reliable attendance, including the daily schedule.

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?40,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid time off
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Ability to commute/relocate:

Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:

Claim Settlement : 2 years (Required)
Language:

Gujarati (Preferred)
Location:

Surat, Gujarat (Required)
Work Location: In person

Speak with the employer

+91 9023928717
Expected Start Date: 01/07/2025