Receive claim forms and other necessary documents from policyholders or their representatives.
Collecting and verifying information:
Gather additional information and documents needed to assess the claim, such as police reports, medical records etc.
Claim investigation:
investigate the circumstances of the claim to determine eligibility, assess the extent of the loss, and identify any potential red flags.
Settling claims:
Negotiate with policyholders and adjusters ensuring that the policyholder receives the appropriate compensation
.
Communication and maintain records
: They communicate with policyholders, adjusters, and other stakeholders to keep them informed about the status of their claims and to address any concerns. They maintain accurate and complete records of all claims processed.
Job Type: Full-time