Job Description

Job Title:

Claims Executive

Location:

Thane (W)

Experience:

0-1 Year

Department:

Operations

Key Responsibilities:

Handle and process claims related to shipments, returns, damages, or missing items across multiple marketplaces (Amazon, Flipkart, Myntra, etc.). Verify and validate claim details using order and shipment data. Coordinate with internal teams, marketplaces, and vendors to ensure timely resolution. Maintain accurate and up-to-date claim records in Excel and internal systems. Prepare claim reports and trackers using Excel (including VLOOKUP, Pivot Table). Follow up on pending claims to ensure closure within defined timelines. Identify claim trends and provide inputs for process improvements.

Requirements:

HSC or Bachelor's degree in Commerce, Business Administration, or related field. 0-1 year of experience in claims, operations, or data management (freshers with strong Excel skills are welcome). Proficient in MS Excel (VLOOKUP, Pivot Tables, basic formulas, and data analysis). Strong attention to detail and problem-solving skills. Ability to multitask and work under deadlines.

Preferred Skills:

Knowledge of e-commerce marketplaces (Amazon, Flipkart, Myntra, etc.). Basic understanding of supply chain and order fulfilment processes. Experience with ERP or order management systems (preferred, not mandatory).
Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Application Question(s):

Do you have experience in ecommerce ? Do you have experience in claims management? Do you have your hands on VLOOKUP, Pivot Table?
Work Location: In person