Job Description

Job Title: Claims Executive - General Insurance (Corporate & Retail)

Department:

Claims

Reporting To:

Branch Head

Key Responsibilities:

Claim Registration & Documentation

Receive and verify claim intimation from clients. Collect and validate all necessary claim documents. Maintain accurate records of claims in both physical and digital formats.

Coordination with Insurance Companies

Register claims with respective insurers. Follow up for claim processing, approvals, and settlement. Escalate delays or discrepancies to ensure timely resolution.

Client Communication

Update clients on claim status and required documentation. Address client queries and provide support throughout the claim lifecycle. Ensure all communication is documented via email for future reference.

Internal Collaboration

Share claim updates with Sales and Underwriting teams. Coordinate with internal departments for smooth claim handling.

Compliance & Reporting

Ensure adherence to regulatory and company guidelines. Prepare periodic MIS reports on claim status, turnaround time, and pending cases. Maintain audit-ready documentation and filing systems.

Skills & Qualifications:

Knowledge of general insurance products and claims processes. Strong organizational and documentation skills. Proficiency in MS Office and insurance portals. Excellent communication and follow-up abilities. Ability to manage multiple claims efficiently and professionally.

(Fresh graduates or candidates with an MBA or Bachelor's degree are welcome to apply. Comprehensive training will be provided to individuals who demonstrate the right aptitude for the insurance sector and are seeking a long-term, career-oriented role.)

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?35,000.00 per month

Benefits:

Health insurance Life insurance
Work Location: In person