Job Description

Requisition Number:

6492

Job Location:

Bangalore, IND

Work Type:

Hybrid Working

Employment Type:

Permanent

Posting Start Date:

25/11/2025

Posting End Date:

07/12/2025

Job Summary

This role could be based in India and China. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.


The Chapter Lead Backend development - Microsoft Dynamics 365CRM is a rolerole is a hands-on developer role focusing on back-end development for Open APIs,of Microsoft Dynamics 365CRM platform and is accountable for people management and capability development of their Chapter members. Responsibilities in detail are:

RESPONSIBILITIES

Strategy

Define the data flow strategy from various downstream systems to the Microsoft Dynamics 365 CRM application and align the data models to MSD data model Oversees the execution of functional standards and best practices and provide technical assistance to the members of their Chapter. Responsible for the quality of the code repository where applicable. Acts as a conduit for the wider domain strategy, for example technical standards. Prioritises and makes available capacity for technical debt. This role is around capability building, it is not to own applications or delivery.

Business

Align to the business capabilities identified for relationship banking and develop capabilities in MSD. Oversees the execution of functional standards and best practices and provide technical assistance to the members of their Chapter. Responsible for the quality of the code repository where applicable. Acts as a conduit for the wider domain strategy, for example technical standards. Prioritises and makes available capacity for technical debt. This role is around capability building, it is not to own applications or delivery.

Processes

Adopt and embed the Change Delivery Standards throughout the lifecycle of the product / service.
Ensure role, s and expectations are clearly set and periodic feedback provided to the entire team. Follows the chapter operating model to ensure a system exists to continue to build capability and performance of the chapter. Chapter Lead may vary based upon the specific chapter domain its leading.

People & Talent

Accountable for people management and capability development of their Chapter members. Reviews metrics on capabilities and performance across their area, has improvement backlog for their Chapters and drives continual improvement of their chapter. Focuses on the development of people and capabilities as the highest priority.

Risk Management

Responsible for effective capacity risk management across the Chapter with regards to attrition and leave plans. Ensures the chapter follows the standards with respect to risk management as applicable to their chapter domain. Adheres to common practices to mitigate risk in their respective domain.

Governance

Ensure all artefacts and assurance deliverables are as per the required standards and policies (e.g., SCB Governance Standards, ESDLC etc.).

Regulatory & Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Digital Experience team to achieve the outcomes set out in the Bank's Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Chapter Area Lead Domain architect Sub domain tech lead Business Product Owner

Other Responsibilities

Embed Here for Good and Group's brand and values in the digital sales/commerce team Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Qualifications

Bachelor's degree in computer science, Software Engineering, or a related field (or equivalent experience) 6+ years of experience in backend development using Microsoft Dynamics 365CRM stack.development, with a strong proficiency in at least one backend programming language and framework (e.g., Java/Spring, Python/Django, Node.js/Express). Well versed with the overall technical architecture of Microsoft Dynamics CRM Must have worked on at least one production implementation of MSD CRM stack Solid understanding of the MSD data model and ability to map bank's data to the MSD data model Experience in designing and implementing complex batch processes to import data into MSD. CI/ CD tool such as Git, Azure DevOps Experience with cloud platforms (AWS / Azure)

Role Specific Technical Competencies

Programming & Scripting - Microsoft Dynamics CRM OS - Unix Network Fundamentals Security Fundamentals Extract Transform and Load (ETL)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.


Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.


Together we:

Do the right thing

and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle,

continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together,

we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,

we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance,

with flexible and voluntary benefits available in some locations.

Time-off

including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working

options based around home and office locations, with flexible working patterns.

Proactive wellbeing support

through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture

to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. *

Being part of an inclusive and values driven organisation,

one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.