Job Description

Location:

Primary

- Hyderabad (Ground Zero for Launch) |

Secondary

- Bangalore (Initial Onboarding & Coordination)

Reporting To:

Founder / Senior Leadership

About the Role:

We are looking for a

hands-on builder

to launch and lead our operations in Hyderabad. This isn't just a management role; it's a

foundational mission

. You will be the architect of our Hyderabad presence, responsible for turning strategy into reality--from setting up the first delivery to building a high-performing local team. If you thrive on ownership, solving complex puzzles, and creating processes where none existed, this is your opportunity to leave a tangible mark.

Your Mission

To successfully launch and scale city operations in Hyderabad, ensuring exceptional customer experience and operational excellence from day one.

What You'll Own & Execute

Launch and lead

our Hyderabad operations from the ground up.

Own end-to-end operations

including daily order fulfillment, logistics, and vendor management.

Build and manage

the local team and partner network.

Adapt and implement

processes to fit the Hyderabad market.

Resolve customer escalations

and fix root-cause issues.

Track performance

using data and dashboards to guide decisions.

Who You Are (The Must-Haves)

Minimum 3+ years

of experience in hands-on roles within logistics, service operations, or hyperlocal delivery. A proven

problem-solver

who loves digging into complex, on-ground challenges and building structured solutions. Experienced in

managing field teams and vendor partners

, with a knack for driving performance and accountability.

Data-comfortable

, proficient with Excel/Sheets and using operational dashboards to guide decisions.

Grounded and hands-on;

you're as comfortable in a warehouse or meeting a partner as you are in a planning meeting. You possess an

ownership mindset

--you don't wait for directions; you pave the path.

What Sets Top Candidates Apart

Experience in

appliance rental, e-commerce fulfillment, or last-mile logistics

. Has been part of a

new city or market launch

before. Thrives in ambiguity and fast-paced, founder-led environments.

Why Join This Mission?

Foundational Impact:

This is not business-as-usual. You will build something lasting and see the direct impact of your work.

High-Visibility Role:

Work directly with the founder and senior leadership, with your contributions directly shaping company growth.

Growth Trajectory:

Pioneer our Hyderabad success and pave the way for your own career growth as we scale.

Autonomy & Trust:

We trust you to make the right calls on the ground. You'll have the freedom to operate and innovate.
If you're energized by the challenge of a greenfield launch and want to be the leader who makes it happen, we want to hear from you.

Job Types: Full-time, Permanent

Pay: Up to ₹35,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person